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Your number, answered on the first ring.

It sits on your existing number, asks your questions, books the job into your calendar and sends anything it can't handle to a person. $1,200 to set up, $699 a month, live in ten business days.

You cannot answer with both hands full.

You’re under a sink or with a patient, and the phone rings out. That caller won’t leave a voicemail. They’ll ring the next name on the list.

Your line7:42pm, Tuesday
Ringing…Voicemail

The call rings four times over twenty-four seconds and goes to voicemail.

Caller
Unknown number
What they wanted
Never asked
Outcome
No message left
The next name downExample
Answered in two rings

7:42pm — while your greeting was still playing

Caller
The same person
What they wanted
Water heater — leak
Outcome
Booked, 8:00am

You never found out this call happened. There is nothing in your missed-call list that tells you what it was worth.

The same call, with the agent on the line.

Same line. This time it picks up, asks your questions, follows your hours, prices and emergency rule, and books the job.

01The call
Ringing…Answered
Number
Unknown
Time
7:42pm, Tuesday
In the office
Nobody
02What it does
  • Answers on the first ring
  • Asks what you would have asked
  • Recognises an existing customer
  • Books it into your calendar
03What you get
Job booked
Caller
+1 416 555 0148
Job
Water heater — leak
Urgency
High
Booked
Tomorrow, 8:00am

Confirmation texted to the caller

Test it live. Free.

Dental, restaurant or cleaning — press play and hear it take the call.

Scripted call · simulated, not a live agent

Press play to hear it take the call.

Four agents. The phone is only the first.

FIG 0.1The four agents

The voice agentSimulated
Incoming call7:42pm · after hours

Nobody is in. It picks up on the first ring.

Picks up when you cannot

Every call, including the second and third that arrive while the first one is still going. It takes the details you would have taken, puts the work in the calendar, and texts you only the ones that genuinely need you.

What makes it safe to put on your main number.

01

A person is always one step away

Nothing we build goes live without a way to reach a human being, and somebody on the other end of it. We are a licensed Ontario recruiter — licence REC-0000014012, which is a recruiter licence and not a temporary help agency licence — so when the right answer is a person, we can go and find you one.

02

It never pretends to be you

Ask it and it says it's an assistant. Callers feel helped, not tricked.

03

You see the words before it says them

You approve its greeting, its questions and what it must never say. Every call is written down and searchable.

What owners ask before they hand over the phone.

What does it cost?

The voice agent is $1,200 to build and $699 a month. The chat agent is $800 to build and $297 a month. Both together are $1,600 to build and $799 a month, which is less than running them separately.

Are there usage charges?

Voice includes 1500 minutes a month, then $0.45 a minute. Chat includes 2,000 messages, then $0.12 each. Minutes cost us real money, so nobody here is going to offer you unlimited ones. What you get instead is the running total while the month is still happening, so the invoice never tells you something new.

Do I need a new phone number?

No, and that is rather the point. It answers on the number already on your van, your listing and your invoices. Nothing you have printed has to change, and nobody you ever handed a card to has to be told anything.

How many businesses are running this today?

None. Winwire has not closed its first sale, and you would be reading something else here if it had. Five founding places are open: half the build fee, your monthly rate held for a year, in exchange for a case study with real numbers and one reference call when we ask for it. That is the whole trade, written down. There are five of them, and when they are taken the price is simply the price.

What if it does not work?

Thirty days on the setup fee, your money back, no questions asked. Then, for the first sixty days it is running, if it fails to answer a call it was given, that month's fee comes back to you. A company without a track record should be the one carrying that risk, so we carry it.

How long until it is live?

Ten business days. Miss that and you do not pay the build fee. We need about an hour of your time in the first week, to learn how you answer the phone and what you never want said.

What happens when it does not know the answer?

It says so plainly and passes the caller to a real person, with everything already said attached so nobody repeats themselves. You choose who that person is and the hours they are reachable.

Does it work with my calendar and my customer records?

Yes — that is the point of it. It books into the calendar your team already opens every morning and writes the details where you already keep them. We fit the agent to your setup, not the other way round.

What if my customers hate talking to a machine?

Some will, and those are the ones it hands over fastest: it is built to stop talking the second somebody asks for a person. The honest comparison is four rings and a voicemail box, because that is what those calls get today. Go and play the demonstration call on the See it live page — it is scripted and both voices are synthesised, but the questions it asks and the booking it makes are what it does on a live line. Judge the tone yourself.

Who should not put this on their phone?

Anyone whose callers ring to ask them personally what a job will cost, where the answer is different every time. An agent in front of you is then one more person standing between you and the customer. Same if you take two calls a week: the arithmetic does not work, and you will hear that from us on the first call rather than after you have paid.

Want this on your own number?

Tell us about your business and a person will follow up.

Want this running on your own number?

Submit your details and a person will follow up, inside two business days. Love what you heard? We’ll set up your full system.

Agent preference

Bring us last week’s missed calls.

Tell us how your after-hours calls go today. We’ll show you what it would do and what it costs at your call volume, and say so if it wouldn’t help. Or ring +1 437 837 0556 and a person picks up.

Simulate a test call

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